A guide to appliance repair in Aurora
Aurora is the third most populated city in Colorado, with around 450 neighborhoods. In such a crowded, competitive environment, there are many great appliance repair service providers for you to choose from. However, you might struggle to find just the right one in terms of budget, service hours and expertise for your model and brand of equipment.
Your home appliances are expensive. So, if your appliance suddenly breaks down, repairing it will likely be more cost-effective than replacing it. Finding the right repair company for these repairs is crucial because these expensive appliances can undergo further damage if worked on by an inexperienced professional.
If you are wondering how to find a trustworthy appliance repair professional around you, read on. This article discusses what to consider and what questions to ask when choosing an appliance repair company in Aurora, Illinois.
What to look for when choosing an appliance repair company in Aurora
In Aurora, you have several companies to choose from when looking for a professional to fix your broken household appliance. However, choosing the right person for the job is essential because most home appliance repairs are highly complicated and require an expert technician.
You want to carefully assess the technician and repair company before letting them work on repairing your device to avoid an improperly repaired appliance or requiring duplicate replacement parts that are more susceptible to problems later.
If you’re looking for a trustworthy repair company to give you quality, long-lasting and budget-friendly repairs, here are a few things to look for.
Online business reviews and ratings
When you begin your search for a home appliance repair professional in Aurora, ask your friends, neighbors or family members if they can recommend a repair technician they have worked with in the past. Your trusted sources will only recommend technicians they had a good experience with, giving you a head start on narrowing your search options for a great appliance repair company.
Remember to ask the recommenders about the quality of service provided, after-service support, and how satisfied they were with the company’s repairs in the long run. This way, you will better understand which of the recommended repair companies better meets your needs.
If your close friends and family fall short on any good recommendations, that’s OK. Before hiring a company for home appliance repairs, you can check a company’s credibility online by visiting its website and reading what other customers say about its services. This way, you have social proof that the company is a legit service provider and that people were happy with the quality of service provided. Reading reviews of different companies will help you determine which company is a better fit for the kind of repair service you are looking for.
How long they’ve been in business
Another critical factor to consider when choosing an appliance repair company in Aurora is how qualified or experienced the professional you hire is. A great way to judge this is to find out how long it has been in business.
You can ask the following questions to assess whether the professional you’re considering hiring is qualified enough to repair your appliance:
- How many years have they been in business?
- Do they have experience repairing the type of product repairs you need? For example, have they ever done dryer repair?
- Have they worked on repairing products of the same brand as your broken appliance before? For example, have they ever repaired a Whirlpool dryer?
- Do they hire qualified and well-trained professionals only?
- Do they have the knowledge and techs required to diagnose the problem and replace the broken parts if needed?
It’s essential to determine the level of experience your technician or repair company has because given the complexity of most appliances and smart devices today, the technician you choose must be up to date with the latest technologies and have sufficient skills to fix the appliance.
Repair business qualifications
When choosing an appliance repair company in Aurora, as a homeowner, you should check whether the appliance repair company you are considering is listed or authorized. For example, you can check whether the company is Better Business Bureau accredited or if it has specific manufacturer qualifications to repair certain brands of appliances.
These licensed or recognized companies meet the repair standards and policies set by the government or manufacturing companies, ensuring your repairs are done legitimately.
In addition, if your repair company is directly linked to your manufacturer, it is likely to replace any broken appliance parts with original counterparts and have more knowledge about the brand's appliances.
These repair business certifications and qualifications reflect the company’s legitimacy and make it easier for you to trust and depend on them.
In addition, check that the repair company you choose is licensed to make repairs in Aurora to ensure it adheres to state and federal norms.
Areas of Aurora the repair company serves
When choosing a repair company in Aurora, check to see that the technicians are based in your county or close to your neighborhood. This saves you the hassle of finalizing a repair company and explaining your appliance repair needs just to realize that the company only conducts repairs in Naperville or Chicago.
Having your repair technicians close by is also essential in case an appliance breaks down after-hours or if you ever need a repair technician in an emergency. For example, if your repair technician is located in Fox Valley, they might not be able to service you in Aurora during off-hours.
And if you are not available during conventional working hours, a repair company located in Aurora is more likely to be able to provide you with service after-hours than one in Plainfield.
So, check to see that the repair business serves your area and isn’t too far away.
Questions to ask your Aurora appliance repair company
After you are done researching and qualifying appliance repair companies in Aurora, there are some essential questions you should ask.
While you might be in a hurry to have your broken appliance repaired so you can continue to use it, don’t skip these questions. Choosing the best appliance repair services for your particular appliance, locality and budget will require some back and forth. But choosing a good professional will save you time and money in the long run, and you will rest assured that your appliance is in good hands.
Here are five things to ask before you lock down on an appliance repair company in Aurora:
Ask about their service warranty
When you trust an appliance repair company to repair your machine, you want to know that it has done a thorough job and the repairs will last for a certain period.
A service warranty is essentially an assurance that repair companies provide that guarantees you coverage. If your appliance faces the same issue again within a defined period after the repairs, the repair company will repair it again free of cost.
This service warranty safeguards you, letting you trust that the company is responsible for repairing your product.
So, look for a company that provides a service warranty of at least one to two years, which could vary depending on your product.
For example, suppose your Amana washer or dishwasher is leaking, and you choose a repair company that gives you two years of service warranty for dishwasher repairs. In that case, the repairs should prevent the dishwasher from leaking again for at least the next two years. And if it does leak again, the repair company will repair your dishwasher for free.
Ask about their experience with your brand of appliances
Remember to ask the appliance repair company if it has experience with your specific appliance or brand of appliance. In addition, ask the company if it has ever fixed a problem similar to yours before.
This is important because if the technician or company has worked with your brand and model before, it probably has a better idea of the problem and what to expect.
For example, if you have a broken Samsung front-load washing machine, ask your technician if they have ever worked with this specific washing machine before.
If they have experience working with appliances like yours, you can trust that the technician knows what they are dealing with and will perform the washing machine repairs properly.
Ask about pricing, fees, estimates, forms of payment and more
Before finalizing a professional appliance repair company in Aurora, Illinois, to mend your broken machine, be clear about its pricing details. Most repair companies will charge you after completing the repair work. By asking this question before choosing a repair company, you can avoid any unpleasant surprises at the end of the repair work and get an estimate of how much the repair will cost. In addition, you can compare and contrast the service rates of different companies to choose one that perfectly fits your budget.
So, before choosing a company:
- Get a quote about how much you would have to pay for repairs
- Compare and contrast with the prices of other companies
- Make sure you find a price that fits your budget
- Try to negotiate the prices to fit your budget better
In addition, ask the repair company in advance if it accepts the mode of payment you plan to use, such as credit cards.
Ask about the repair company’s insurance
When you trust a repair company in Aurora to dismantle your home appliances to repair any broken appliance parts, you want to protect yourself from any mishap that could occur during the repair process. For example, if the company accidentally breaks another part while repairing the broken part, you want to avoid the expensive repair charges and hold the company liable for its mistakes.
So, discuss the company's insurance policies to see if it provides any warranty or insurance in case of damages. Usually, this insurance is not required because a technician rarely damages an appliance part on purpose. Even so, it's a good measure to take precautions and check if there is insurance to safeguard yourself in such events.
Check the repair company’s appointment availability
Another factor to consider when selecting the best-suited appliance repair company for you in Aurora is its service call hours and whether it is available to help you urgently. For example, if the appliance that needs repairs is essential to your daily activities, like a Kenmore refrigerator or a Frigidaire thermostat, you might be in a hurry to get it repaired.
So, if the company you choose for your thermostat or refrigerator repair has no free slots until two weeks later, there’s no point in hiring it. Most home appliances play a critical role in the smooth running of your home, and you should be sure of the company’s appointment availability beforehand so you don’t end up waiting too long to have your appliance repaired.
Another thing to look out for is the company’s response time in an emergency. For example, if a cooking appliance, refrigerator or another major appliance breaks down, it might get further damaged or become a health hazard if not repaired as soon as possible. Find a dependable company that will be fast and efficient in reaching you in case of an emergency.
What to do when you have an appliance emergency in Aurora
Machines often break down without warning, and if you need an appliance to be repaired urgently, you will need to find a repair company in Aurora that provides services during off-hours. However, keep in mind that companies may charge you an additional fee for serving you during non-business hours.
Although you should never rush to get an appliance fixed and always go through the proper agency vetting process, this might not be possible in cases of emergency. For example, if a broken home appliance like a Maytag oven puts your safety at risk, you shouldn’t wait until the next day. In such a sitwwwion, waiting to find the best possible appliance technician might not be the smartest idea.
Instead, you should look for a trusted Maytag oven repair agency that can provide home services after-hours for repairs.
Only a few repair companies in Aurora provide emergency services 24 hours a day, seven days a week. Find the one closest to you so it can easily help you with your emergency repair needs.
What’s the best appliance repair service in Aurora?
If you’re looking for an appliance repair service in Aurora that suits you, you might have to endure a lengthy and tedious matching process.
For example, you need to find a company that:
- Services your location
- Repairs the appliance you need help with
- Has experience working with the brand of your appliance
- Has good reviews
- Has good customer service
- Is licensed to work in your city
- Has qualified technicians
- Provides sufficient insurance or a warranty
- Fits within your budget
- Accepts your mode of payment
Your appliances are expensive, and repairs can be expensive too, so don’t trust just anyone with these repairs.
Let Cinch handle the process of finding a professional Aurora repair person for you
If you don’t want to go through the hassle of finding the right appliance repair professional by yourself, let Cinch Home Services do it for you. The Cinch Appliances plan handles the process of locating an extensively vetted professional appliance technician to come to your home at the earliest possible time after you make a service or repair request.
In addition, Cinch protection plans offer a warranty on various home appliances and discounts on new appliances. Call today or get a quote for your home to learn more.